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RANDOLPH ELECTRIC MEMBERSHIP CORPORATION
SERVICE RULES AND REGULATIONS August 2009 TABLE OF CONTENTS MEMBERSHIP AGREEMENT STATEMENT OF NONDISCRIMINATION. DEFINITIONS. 100 ELECTRIC SERVICE AVAILABILITY
101 Application for Membership
201 General Conditions
301 Responsibility to Read Meters
401 Disconnection of Service by Cooperative
501 Approval & Cooperative’s Board Authority
APPENDIX 1 TYPES OF SERVICE These Service Rules and Regulations, as part of the Service Agreement between Randolph Electric Membership Corporation (Cooperative) and the Member, govern the supply and receiving of electric service. Membership is available to all persons within the service area of the Cooperative on a non-discriminatory basis as set forth in the Bylaws of the Cooperative. This document highlights the main points found in the Service Agreement and does not constitute a contract between the Cooperative and the Member. As a Member of the Cooperative, you are both a consumer and an owner of the Cooperative. You have the right to vote in selecting the Cooperative’s Board of Directors. The Board of Directors sets policies that determine how the Cooperative operates. We take great pride in providing you with quality service. Quality service is our most important product. We will endeavor to maintain at all times the quality service that you expect and deserve; however, we cannot guarantee continuous and uninterrupted service. The following is a general summary of what you can expect from the Cooperative:
The Cooperative’s general office is located at 879 McDowell Rd., Asheboro, North Carolina. The Cooperative has a branch office located on 201 S. Middleton Street in Robbins, North Carolina. All offices are open for business between the hours of 8:00 A.M. and 5:00 P.M. Monday through Friday. Routine and regular service work is performed during the hours of 7:30 a.m. through 4:00 p.m. Monday through Friday, except holidays. Service work for unusual conditions or circumstances may be arranged at other times upon request. Emergency service work is performed 24 hours a day, 7 days a week. Service personnel may be reached in Asheboro by calling (336) 625-5177 or (800) 672-8212, or in Robbins, call (910) 948-3401 or (800) 868-7014. Statement of Nondiscrimination Randolph EMC is the recipient of Federal financial assistance from the Rural Utilities Service, an agency of the U.S. Department of Agriculture, and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1975, as amended, and the rules and regulations of the U.S. Department of Agriculture which provide that no person in the United States on the basis of race, color, national origin, age, or disability shall be excluded from participation in, admission or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this organization’s programs or activities. The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Bob Phillips, EEO Coordinator. Any individual, or specific class of individuals, who feels that this organization has subjected them to discrimination may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or the Secretary, U.S. Department of Agriculture, Washington, D.C. 20250. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible. Definitions “A” Credit Rating - A Member who has paid his/her electric bill on or before the due date and has not written any returned checks or had any violations of meter tampering. Applicant - A Member or prospective Member who has applied for service. Area Coverage - The public policy of obligating the Cooperative to provide service, on a nondiscriminatory basis, to all persons and entities desiring electrical service within a service territory assigned to the Cooperative. Billing Period - The time period between two successive, scheduled meter readings. Capital Credits - The amounts of the Cooperative’s margins allocated to individual Members and returned on a periodic basis as determined by the Board of Directors. Clean and maintained right-of-way - Right-of-way area that is regularly maintained free of logs, brush and trees. Cooperative - Randolph Electric Membership Corporation Conservation - The practice of efficiently and effectively using electric generating and transmitting facilities while avoiding wasteful consumption of electrical energy. Delinquent bill - A bill for which payment is not received in the office by the close of business on the past-due date. Electric service - The Cooperative’s legally imposed duty of supplying to an established point of delivery energy service in the form of an alternating current of frequency at nominal 60 cycles per second and of various nominal voltages. Foreign Electricity - Any electricity used by the Member that is obtained from a source other than the Cooperative. This includes, but is not limited to, power obtained from other power suppliers and customer-owned generators. Member - Any person or legal entity who has applied for and been accepted into membership of the Cooperative for the purpose of receiving electric service. Member in good standing -Any member who has fulfilled all obligations of the Member for any and all accounts under the Member’s name and who, within the previous twelve months has had (1) no more than one cut-off notice generated, (2) no involuntary disconnections, (3) not more than one returned check, or (4) no violation of meter tampering. Meter Tampering - Diversion of power or the unauthorized alteration or manipulation of the Cooperative’s meter, wires, seals, load management equipment, or other apparatus in such a way as to prevent the meter from recording under seal the amount of electric service supplied to the Member. (This is a misdemeanor under North Carolina GS 14.151 and subject to penalty and affects the status of Member in good standing.) NCEMC - North Carolina Electric Membership Corporation located in Raleigh, North Carolina is the wholesale supplier of electric service for 26 Cooperatives in North Carolina. NCEMC is a cooperative owned by the 26 Cooperatives in the same manner that the Members receiving retail electric service from the Cooperatives own the Cooperatives. Permanent - Buildings, which have permanent foundations and permanent water and sewer facilities. Point of Delivery - The point at which ownership of the electric service is transferred from the seller to the buyer. The Point of Delivery will be, unless otherwise specified, where the Cooperative’s wiring system terminates in the delivery of electric service to the Member’s wiring system. On overhead services the Point of Delivery will be the weatherhead, and on underground services the Point of Delivery will be the line side of the meter base; however, the Member may be required to provide and maintain certain facilities between the Cooperative’s facilities and the meter. Seasonal - Member facilities or premises that are active, in use or inhabited on a part-time basis, or during only certain months of the year. Service Agreement - The agreement between the Cooperative and Member consisting of the following:
Membership Application, signed by Member and Cooperative (with security deposit, if required), General Service Rules and Regulations 100 Electric Service Availability 101 Application for Membership The Service Agreement between The Cooperative and its Member will consist of the following:
Membership Application, signed by Member and Cooperative (with security deposit, if required), The Cooperative’s form of Application for Membership must be completed, signed and submitted. Applications for joint membership require the signature of each individual. Neither the Membership nor the Service Agreement is transferable or assignable; however, capital credits may be transferred to the Cooperative or to another Member if authorized by the Member. A non-refundable connection charge, as specified in the Schedule of Charges, will be required. When two or more rate schedules and/or riders are available, the Cooperative will assist in the selection, but it is the Member’s right and responsibility to determine which to select. Refer to Appendix for descriptions of the available Rate Schedule and Riders. 102 Security Deposit A security deposit may be collected in advance of service connection or at any subsequent time when the Cooperative determines that a deposit is needed to ensure payment of bills. A Member, in good standing, that terminates service at one location and begins like service at another location within the Cooperative’s service area will not be charged a security deposit for the service of the new location. Deposits other than those described above will be required by special contract or when, as determined by the Cooperative, such deposit is necessary due to the type of service. Such deposit will be based upon the risk of a business enterprise, the reputation and history of the premises, or the credit rating and the financial dependability of the Member. For a residence a guaranteed payment of your bills up to the amount of deposit from a Member in good standing will be acceptable. The Cooperative will endeavor to fully explain all means of establishing credit. As an alternative for small commercial and/or Industrial accounts, the Cooperative will accept a letter of reference that you have been a recent consumer of an electric utility and that demonstrates that your payment record over the last twelve months satisfies the Cooperative’s status of an ‘A’ credit rating The deposit will be refunded after a period of twelve (12) consecutive months during which the Member maintains an ‘A’ credit rating. A deposit may be required at any time if the Member payment record falls below that of a Member in good standing. Upon termination of membership, the security deposit (if not already refunded) will be refunded or applied against any unpaid balance owed to the Cooperative. 103 Additional Service Connections A Member may have any number of service connections under one membership. The Member may be obligated to pay, pursuant to the above Section 102, the applicable service security deposit for each additional service and will be obligated to pay for all electric demand and energy used on the premises at the Cooperative’s applicable rates. A Member with more than one account is equally responsible for current payment of all accounts, and service may be denied for a new service for failure to pay on another account in the name of that Member. 104 Area Coverage and Line Facilities In providing area coverage service, the Cooperative will provide a standard service connection that requires no facilities or services in excess of those normally provided by or acceptable to the Cooperative. The Cooperative may require additional fees for line extensions beyond the limits as provided by Cooperative policy. When a Member or an individual requests that the Cooperative supply electric service in a manner which requires equipment and facilities in excess of those which the Cooperative would normally provide, and the Cooperative finds it practical to do so, such excess equipment and facilities will be provided as excess facilities at the cost of the Member. Costs will be collected through excess facilities charges and/or contributions-in-aid of construction as agreed upon by the Cooperative and the Member. 105 Metering Facilities Members applying for more than one class of service on the same premises will arrange their wiring so that each class of service can be metered separately. Regardless of ownership of the facilities, the Cooperative will have the right, at its option, and at its own expense, to place demand meters, voltmeters, locking devices, or other instruments on the premises of the Member for the purpose of monitoring and maintaining the Member’s service. 106 Meter Tampering Meter tampering is a serious offense at Randolph EMC. A meter-tampering fee of $200 in addition to a $400 deposit will be charged for first-time offenders to secure the account. If there is a second offense or more, a meter-tampering fee of $300 will be charged. If the Member already has a deposit on file, Randolph EMC will charge the difference for the deposit and collect the $200 or $300 meter-tampering fee. (The NC law that pertains to meter theft is NC Law G.S. 14-151.1) 200 CONDITIONS OF SERVICE 201 General Conditions The Cooperative will supply electrical service to the Member after all of the following conditions are met:
202 Standard Supply Voltages The Cooperative maintains one system of alternating current at a standard frequency of 60 cycles per second that is supplied throughout its system and within prudent utility practices. The Cooperative will determine the voltage, number of phases, and type of metering that will be supplied depending upon the Cooperative’s facilities available and upon the character, size and location of the load to be served. The Member will consult the Cooperative before proceeding with the purchase or installation or wiring of equipment. To avoid misunderstanding, this information should be in writing from both the Member and the Cooperative. The service voltages described below are nominal, and variations permitted will be not less than 114 volts or more than 126 volts on a 120-volt basis.
Single Phase, 2 Wire, 120 Volts Other voltages may be supplied upon presentation of evidence that the above voltages are not suitable for the load being served. The standard primary voltages described below are nominal and are subject to a plus or minus 6% variation.
Single Phase, 2 Wire 7,200 Volts It will not be considered a violation of this voltage standard when voltages outside of the prescribed limits are caused by any of the following: Action of the elements, Service interruptions, Temporary separation of parts of the system from the main system, Infrequent fluctuations of short duration, Voltage control for load management purposes, Other causes beyond the control of the Cooperative, Addition of Member equipment without proper notification to the Cooperative, Emergency operations, or The operation of the Member’s equipment. 203 Service Interruptions The Cooperative does not guarantee continuous and uninterrupted service and will not be liable for loss or damage to any Member’s equipment, belongings, real property, business losses or consequential damages caused by any failure to supply electric service or by any interruption or reversal of the supply of electric service, if such is due to any cause beyond the reasonable control of the Cooperative. Such causes include, but are not limited to:
Maintenance work on lines or equipment requiring service interruption will be done, as far as practicable, at a time that will cause the least inconvenience to the Members. The Members to be affected by such planned interruptions will be notified in advance, if practicable. 204 Right-of-Way Maintenance The Member will grant to the Cooperative, and the Cooperative will maintain right-of-way according to its specifications with the right to cut, trim and use herbicides to control the growth of trees and foliage located within the right-of-way or that may interfere with or threaten to endanger the operation or maintenance of the Cooperative’s line or system. When trimming right-of-way, the Cooperative will remove debris at its expense from “clean and maintained” areas; that is, an area that is regularly maintained free of logs and brush, but not the removal of stumps. In other areas, right-of-way debris will be left in the right-of-way limit. Members who desire to have trees trimmed or cut which are close to Cooperative power lines and, in the opinion of the Cooperative, pose a possible hazard to the lines may request assistance from the Cooperative in cutting or trimming. The Cooperative will schedule such work at its convenience. The member is responsible for removal of debris after trimming/cutting assistance is provided. 205 Power Factor The Member will at all times maintain a power factor at the point of delivery between 95 percent (95%) lagging and 100% (100%). Where the overall power factor of the Member’s load is less than 95 percent (95%) lagging, the Cooperative may require the Member to install at the Member’s own expense equipment to correct the power factor, and may adjust the Member’s billing demand as specified by the applicable rate schedule. The Cooperative reserves the right to measure the power factor at any time. 206 Foreign Electricity, Parallel Service and Standby Generation The Member will not use the Cooperative’s electric service in parallel with other electric service, nor will other electric service be introduced on the premises of the Member for use in conjunction with or as a supplement to the Cooperative’s electric service, without the prior written notification to the Cooperative. Where approved standby and/or supplemental on-site generation is provided by the Member, parallel operation of the Member’s generating equipment with the Cooperative’s system will not be allowed, without express permission of the Cooperative. The Member will install all protective devices specified in the National Electric Code, or the National Electric Safety Code, as applicable. All standby generators must be interconnected through a double throw switch. A double throw switch prevents injury to cooperative personnel and protects equipment by making it impossible for power to backfeed into the main line from the emergency generator. 207 Qualifying Facilities and Independent Power Producers The Cooperative is required to comply with the Public Utility Regulatory Policies Act of 1978 (PURPA), along with rules and regulations promulgated under PURPA as they relate to qualifying facilities (QF). Any owner/operator of a QF desiring to connect with and sell electric demand and energy to the Cooperative shall notify the Cooperative. The Cooperative will provide the owner/operator with its current rates as specified in the attached Current Applicable Rate Schedule and Riders. Any contracts for the sale of electric demand and energy from a QF will be made between the owner/operator and the Cooperative or NCEMC. The Cooperative will assist the owner/operator in making initial contact with NCEMC. Also through a similar prior arrangement with NCEMC, all contracts for the sale of electric demand and energy from an independent power producer (IPP) will be made between the owner/operator and NCEMC. The Cooperative will assist the owner/operator in making initial contact with NCEMC. 208 Line and Facilities Conversion and Relocation Upon request, the Cooperative will, consistent with prudent utility practice, relocate lines, poles, and facilities upon agreement and payment of the nonbetterment cost. Any additional right-of-way necessary for relocation will be the responsibility of the Member to obtain. At a Member’s request, the Cooperative may convert existing adequate overhead facilities to underground, provided that the Member pays the Cooperative for the cost incurred. Under most circumstances, the Cooperative will, upon request, raise or lower lines to afford a safe passage for buildings or equipment being moved. Parties making such requests will be required to pay the cost of the labor and any material used, plus an appropriate charge for transportation equipment. Also, such parties will be required to make a deposit, in advance, of the estimated cost to the Cooperative. 209 Energy Management Assistance The Cooperative will, at no charge, investigate, render advice and lend assistance needed for all reasonable requests of the Member pertaining to the Member’s account, usage, bill, load management equipment, and energy conservation measures. 300 BILLING 301 Responsibility to Read Meter Meters will be read and bills rendered by the Cooperative. When a meter cannot be read on or about the scheduled date, the meter reading and corresponding use for the period will be estimated based on prior usage. Accounts billed on an estimated basis will be adjusted as necessary when actual readings are obtained. An explanation of the meter-reading process can be obtained from the Cooperative. 302 Due Dates and Failure to Pay Bills are due and payable upon receipt and are considered delinquent if payment is not received in the office by the close of business on the Past Due Date. Members whose bills become delinquent may be charged a late payment charge. If the bill is delinquent after the Past Due Date, an automated phone call will be made to the Member. This notice will explain the reason why the Cooperative plans to disconnect the service, state the date after which the service may be disconnected and explain what you can do to keep the service from being disconnected. The notice will state that the Cooperative’s office can be contacted prior to the disconnection date to discuss credit arrangements if you cannot pay the bill. If the account remains delinquent on the cutoff date, a supervisor within the Cooperative will review the account to determine if the Member has taken the necessary action to avoid disconnection. The Cooperative may either refer the account to a collection agency at the cost to the Member or dispatch field personnel to read the meter and make the effort to notify the Member, receive payment, make satisfactory credit arrangements, agree to defer action because of death or illness, or disconnect. The field personnel may require payment of all past due portions of the delinquent bill plus a field collection fee, as specified in the Schedule of Charges, or disconnect the service without further notice. Members may request in writing that a copy of any disconnect notices be sent to a specified third party. The Cooperative may waive the above notification and disconnection procedure for up to one billing cycle for members who have an "A" credit history rating. 303 Multiple Services If a Member has more than one account, the Cooperative reserves the right to apply any payment made by the Member to any account owed to the Cooperative by the Member. All funds received will first be applied to any interest and penalty on the delinquent account(s) with the remaining funds to be applied against the electric service bill. 304 Bill In Dispute Failure to receive a bill does not exempt a Member from payment. A duplicate bill may be obtained from the Cooperative. Neither a dispute concerning the amount of a bill nor a claim or demand by the Member against the Cooperative will alter the normal requirements for payment. See Complaint Procedure in Section 503 for resolution of disputed bills. 305 Method of Payment Payments may be made through any of the district offices of the Cooperative. Payments may be made:
in person, A budget billing procedure is offered by the Cooperative for Members who request levelized payments throughout the year by completing and signing the Cooperative’s Budget Billing Agreement (See Appendix). 306 Returned Checks Any Member whose check for payment of service is returned for insufficient funds will be notified immediately and a returned check fee will be added to the Member’s account. Such charge will be up to the maximum allowed by North Carolina law (GS 25-3-572). If the Member is in good standing, the Cooperative will attempt to notify the Member. The returned check fee and account will be considered to be delinquent, and the delinquent billing handled in accordance with Section 302. If the Member is not in good standing and payment is not made within three days after the date of notification, service will be discontinued. If the Cooperative receives more than two such checks from a Member in the previous 12-month period, the Cooperative may refuse to accept further checks from that Member. 307 Corrections for Errors Billing Adjustments - Adjustments to the electric bill due to inaccurate metering equipment, errors in meter reading or billing will be made promptly. The Cooperative will issue immediate credit when it is in error and the Member will be expected to pay any appropriate additional charges as billed. Payments to the Cooperative may be made in installments over the same period of time during which the error occurred. If the interval during which the error occurred cannot be determined, then the billing adjustment will be based on an appropriate estimation of usage and/or demand for a period of twelve months. When a meter stops or fails to register correctly, or if the calibration is found to be in error of more than plus or minus two percent (2%), the Member’s account will be adjusted accordingly. The Cooperative will periodically test and inspect its meters. A Member may request in writing that a meter be tested. A report will be supplied to the Member within a reasonable time after the completion of the test. A meter test charge, as specified in the Schedule of Charges, will be imposed and refunded if the meter is found to be in error in excess of plus or minus two percent (2%). 308 Credit At the discretion of the Cooperative, credit may be extended to Members in accordance with the following standards:
In the event the Member’s premises is destroyed by fire, natural disaster, or other casualty, or the operation of its plant is shut down because of strike, fire, natural disaster, or other cause beyond the Member’s control, making a complete cessation of service, then upon written notice by the Member to the Cooperative within thirty (30) days thereafter, advising that the Member intends to resume service as soon as possible, any minimum charge, or guarantee occurring after such cessation of service for which the Member may be liable will be waived during the period of such cessation, and the contract will be extended for a corresponding period. The Member’s obligation to pay for charges incurred before cessation may be postponed with interest. Otherwise, the agreement for service will immediately terminate. 400 DISCONNECTION AND RECONNECTION 401 Disconnection of Service by Cooperative Service may be disconnected after notice has been given and reasonable time to comply has been allowed for noncompliance with the Bylaws of the Cooperative, the Service Agreement with the Cooperative, or any applicable Federal, State or other local laws, regulations or codes, including, but not limited to, nonpayment and refusal of access to the Cooperative’s meters or other facilities on the premises. The Cooperative may disconnect service immediately and without notice for the following reasons:
402 Cold Weather Disconnection The Cooperative will not disconnect the power of any Member for nonpayment if the overnight temperature is expected to be below 32 degrees Fahrenheit. If, on receipt of Past Due Notice Call, a Member feels that the bill cannot be paid prior to the date for disconnection, he or she should contact the Cooperative so that arrangements can be worked out to prevent disconnection. 403 Reconnection of Service by Cooperative Subsequent to the disconnection of electric service by the Cooperative for reasons listed in the previous section, service may be reconnected under the following conditions:
For termination of service, the Member should give a minimum of one working day’s notice prior to requested disconnection unless a written contract specifies otherwise. A Member may voluntarily withdraw in good standing from membership under both of the following conditions:
500 COOPERATIVE AND MEMBER OBLIGATIONS 501 Approval and Cooperative’s Board Authority The Cooperative’s Board of Directors is the governing body and is the final authority for making and revising these Service Rules and Regulations. These Rules and Regulations and Rate Schedules are on file in the Cooperative’s headquarters office, and such filing and publishing will constitute official notice to all Members on such changes. Failure of the Cooperative to enforce any of the terms of these Rules and Regulations will not be deemed as a waiver of its right to do so. In case of conflict between any provision of the Bylaws and these Service Rules and Regulations, the Bylaws will prevail. In case of conflict between any provision of a Rate Schedule or Rider and of these Service Rules and Regulations, the Rate Schedule or the Rider will prevail. These Rules and Regulations and Rate Schedules and any changes will be filed with the North Carolina Rural Electrification Authority and, additionally, pursuant to North Carolina law (GS 62-138(f)), with the North Carolina Utilities Commission. 502 Responsibility of Member and Cooperative Electric service is supplied by the Cooperative and purchased by the Member upon the express condition that after it passes the Point of Delivery it becomes the property of the Member to be used only as provided in the Service Agreement. The Cooperative will not be liable for loss or damage to any person, property, business losses or consequential damages whatsoever, resulting directly or indirectly from the use, misuse, or presence of the said electric service after it passes the Point of Delivery or for any loss or damage resulting from the presence, character, or condition of the wires or equipment of the Member or for the inspection or repair of the wires or equipment of the Member. It is understood and agreed that the Cooperative is a supplier of electric service, and the Cooperative will not be responsible for any damage or injury to the buildings, motors, apparatus or other property of the Member due to lightning, defects in wiring or other electrical installations, defective equipment or other cause not due to the negligence of the Cooperative. The Cooperative will not be in any way responsible for the transmission, use or control of the electric service beyond the delivery point, except as it might apply to the use of load management programs. In maintaining the right-of-way, the Cooperative will not be liable for damage to trees, shrubs, lawns, fences, sidewalks or other obstructions incident to the installation, maintenance or replacement of facilities, unless caused by its own negligence. All meters, service connections and other equipment furnished by the Cooperative will be, and will remain, the property of the Cooperative. The Member will not interfere with, or alter, the Cooperative’s meters, seals, or other property, or permit the same to be done by anyone other than the Cooperative’s authorized agent or employee. Damage caused or permitted by the Member to the Cooperative’s property will be paid for by the Member. No person or organization will install or attach any wire, sign(s) or other material or equipment to any of the Cooperative’s poles, conductors or other fixtures, except with express written consent of the Cooperative. To the extent that Members may require electric service at a level of less variation allowed under the standard service, any additional equipment required by the Member to ensure the level of power quality will be at the Member’s expense. The Cooperative will assist the Member in the technical development of the power quality electric service. 503 Complaint Procedure A full and prompt investigation will be made of all service complaints. Report quality-of-service or billing complaints promptly to either the Asheboro office or the Robbins office. If you are not satisfied with the response that you get to a complaint, ask to speak to a department head. If complaints cannot be settled with Cooperative personnel, the North Carolina Rural Electrification Authority has been charged with the responsibility of working with Members to helps them get their complaints handled in a satisfactory manner. The address for this agency is 430 North Salisbury Street, Dobbs Building, Raleigh, North Carolina 27699-4321. The telephone number for the NCREA is (919) 733-7513. APPENDIX 1. TYPES OF SERVICE Information about types of service and rates are valid as of the printing of these Service Rules and Regulations to the best of our knowledge. Additions, deletions, corrections, and changes may be made from time to time at the discretion of the Board of Directors of Randolph Electric Membership Corporation. Residential Service Residential service is available Members on an equal basis. Members with residential uses requiring three phase service will be provided that service at no additional charge above that in the rate schedule, provided three-phase facilities are readily available. If they are not available, the Member may be asked to share in the cost of bringing three-phase service to the Member’s residence. Single phase, overhead service will be provided to any year-round residence at no charge above that shown in the rate schedules. Underground service may require some payment by the Member to pay for the increased cost of underground service. Available Rate Schedules: A GS Commercial and Industrial Service (500 kVA or Less) Commercial and industrial service (500 kVA or less) is available to Members on an equal basis. Members with commercial and industrial uses requiring three phase service will be provided that service at no additional charge above that in the rate schedule, provided three phase facilities are readily available. If they are not available, the Member may be asked to share in the cost of bringing three-phase service to the Member’s premises. Single phase, overhead service will be provided to any active business at no charge above that shown in the rate schedules. Underground service may require some contribution in aid by the Member to pay for the increased cost of underground service. Available Rate Schedules: GS Commercial and Industrial Service (Over 500 kVA) Commercial and industrial service (over 500 kVA) is available to Members on an equal basis. Members with commercial and industrial uses requiring three phase service will be provided that service at no additional charge above that in the rate schedule, provided three phase facilities are readily available. If they are not available, the Member may be asked to share in the cost of bringing three-phase service to the Member’s premises. Underground service may require a contribution in aid by the Member to pay for the increased cost of underground service. Available Rate Schedules: LP Public Street and Highway Lighting Service Public street and highway lighting overhead service is available to municipal and county governments, subdivision developers, and homeowners’ associations on an equal basis. Underground service may require some contribution in aid by the Member to pay for the increased cost of underground service. Available Rate Schedules: SL Service to Public Authorities Service to public authorities is available to local, state, and federal governments and their agencies. Public authorities requiring three phase service will be provided that service at no additional charge above that in the rate schedule, provided three phase facilities are readily available. If they are not available, the Member may be asked to share in the cost of bringing three-phase service to the Member’s premises. Single phase, overhead service will be provided at no charge above that shown in the rate schedules. Underground service may require some payment by the Member to pay for the increased cost of underground service. Available Rate Schedules: GS LP TS Outdoor Lighting Service Outdoor lighting service is available to Members on an equal basis. Single phase, overhead service will be provided to any Member’s premises at no charge above that shown in the rate schedules, provided that primary lines are readily available. If they are not available, the Member may be asked to share in the cost of bringing primary lines to the Member’s premises. Underground service may require some payment by the Member to pay for the increased cost of underground service. Available Rate Schedules: L UL Time of Use Service All services, with the exception of street and highway lighting and outdoor lighting have rates available that will reward Members for off peak usage of power. In addition, interruptible rates are available for commercial and industrial loads that offer savings for off peak operation, as well. Available Rate Schedules: A- TOU GS-TOU LP-TOU LP-I GS-I Energy Efficient (EE) Home Discount Rate A six-percent discount is offered to residential members during the winter month (Nov.-May) and a two percent discount is offered during the summer months (June - Oct.) to members whose homes meet very strict energy efficient criteria. APPENDIX 2. SCHEDULE OF CHARGES Security Deposit See Section 102 Connection Charge (per connection):
Office Transfer.....$10.00 Field Collection Charge $40.00 Reconnect Charge:
Before 4:00 p.m. (M-F).....$40.00 Meter Tampering Fee:
First Offense.....$200.00 + $400.00 Deposit Underground Charge (Primary)(New Developments).....$300.00 In Excess of 150 Feet.....$1.75/ft. Underground Charge (Service)..... $260.00 In Excess of 150 Feet.....$1.45/ft. Conversion of Service Drop from Overhead to Underground (Residential Service)..... $260.00 In Excess of 150 Feet.....$1.45/ft. Underground Charge - Mobile Home Parks (Primary)..... $260.00 In Excess of 80 Feet.....$1.45/ft. Underground Charge - Mobile Home Parks Parks (Service)..... $150.00 In Excess of 80 Feet.....$1.45/ft. Conversion of Service Drop from Overhead to Underground (Commercial, Industrial, Farm and Public Buildings).....$260.00 In Excess of 150 Feet..... $1.45/ft. (Cost of PVC included in all pricing) Mobile Home Meter Pedestal..... $350.00 Breaker for Mobile Home Pedestal..... $75.00 APPENDIX 3 Area Coverage Line Extension Policy Upon application for service, the Cooperative, on the basis of its standard applicable rates, will extend its facilities and furnish electric service within its service area to any permanent nonseasonal residence, any public school, or any other applicant if such applicant requires permanent overhead, single-phase service that will be used substantially throughout the year. The Cooperative will, on the same basis, extend and furnish service to any Member, unless because of the distance of such Member from the Cooperative’s existing facilities and/or the nature of the load to be served such would impair or unduly jeopardize the financial feasibility of the Cooperative’s operations. In that event, the Cooperative will extend and furnish such service on the basis of its standard applicable rates, but upon receiving such contribution in aid of construction and/or facilities extension deposit as it shall determine appropriate and sufficient to make such service feasible, which arrangement shall be reduced to writing. Any contributions in aid of construction and/or facilities extension deposit thus received by the Cooperative shall be refundable, applicable against billings for the power service, or otherwise creditable to the Member paying the same — if, as and to the extent the Cooperative determines such may be done consistent with the financial feasibility of the Cooperative’s operations. Temporary Construction Service Temporary construction service will be billed on the appropriate rate schedule1. These services must be inspected by the appropriate inspector prior to rendering service, and the inspection certificate must be received by the office of the Cooperative. A single phase, overhead service will be constructed without cost to the Member when the temporary service is to be used for the construction of a new home or establishment which upon completion, will require electrical service to be furnished by the Cooperative. These services may remain for a maximum period of twelve months. Underground Services, Extension Policy The Cooperative will extend underground service, upon written request, to its Members under the following conditions: 2 See Schedule of Charges - Appendix 2 3See Schedule of Charges - Appendix 2 4See Schedule of Charges - Appendix 2 If the developer guarantees (in writing through deed restrictions) that all homes will be all electric and will allow us to install load management switches on water heaters and/or central air conditioners or if it is cost justified the cooperative may waive any/or all the costs of installation. 2 Mobile Home and site location must be owned by applicant. 3 See Schedule of Charges - Appendix 2 4 See Schedule of Charges - Appendix 2 5 See Schedule of Charges - Appendix 2 6 See Schedule of Charges - Appendix 2 |
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