Randolph Electric is ready to unveil its new user-friendly electric bill this month. Match the numbers 1 through 30 with corresponding numbers on the bill to show what information you’ll find on the new bill: 

1. Co-op name and address.

2. Your name and mailing address and postal bar code.

3. Randolph EMC’s 24-hour Automated Outage Reporting System.

4. Message area for your co-op to communicate important information to you.

5. If any phone number other than yours appears in this area, please call REMC and correct it.

6. Cycle refers to billing cycle your account is on.

7. Your account number.

8. Serial number of your electric meter.

9. This number identifies the rate your account is being

billed.

10.Your revenue code is the type of facility receiving service. For example: home, mobile home, all electric home, farm service, etc.

11. Service address where service is received.

12. Present and previous meter reading.

13.Very few residential accounts have a multiplier other than “1”. Multipliers are primarily used for services larger than 200 Amps.

14. This is the total energy (kilowatt hours - kWh) used during the billing period.

15. kW Demand is also primarily used for billing nonresidential accounts. It is the largest Demand for power during the month by the account.

16. This is the amount of your electric charges only. There may be additional charges from other services. To see your total bill see Box 20.

17. This area lists usage dates for the billing period.

18. Many consumers have other services such as a security light, surge protection, The Advantage Program, etc.  These additional charges are listed in this area.

19. This is the billing date.

20. This is your total costs for electricity and other services for the billing period.

21. This is your new bill total.

22. The last date the bill can be paid without a late charge being added.

23. Any balance not paid from the previous months bill.

24. This is the date, that if the bill has not been paid, service will be terminated.

25.Total amount due from all charges current and past due.

26. The amount of payment you are making.

27. If you have a change of address or would like Bank Draft information please check this box.

28. Different methods by which your bill can be paid.

29. Change of address form. Please check the appropriate box on the other side of the bill.

30. If you would like your bill paid through our Bank Draft program please fill out this form and check the appropriate box on the other side.

Meter Tampering

When people steal utility services, they endanger lives and take money out of your pocket. Randolph Electric Membership Corporation must recover losses due to theft by the rates paid by its honest customers. If you see or know of meter tampering or of an individual receiving benefit of stolen service, please call us at one of the above phone numbers. A list of information will be handled confidentially.  Your cooperation can do more than keep rates down…it could save someone’s life. Meter tampering is a misdemeanor under North Carolina GS14.151 and is subject to penalty. This activity will also affect your member in good standing status.