Outage texting is an automated process through our outage management system, and relies on keywords to communicate.
Following are the only keywords allowed to communicate about an outage via text:
| TEXTREMC | Opts member into the outage text alerts |
| OUT | Reports an outage at service address associated with number |
| STATUS | Requests the STATUS of an outage |
| QUIT | Cancels member’s participation in outage text alerts |
| HELP | Provides information about REMC’s text program and a number to call for support |