I texted my outage hours ago, but haven’t gotten a STATUS update. What’s going on?

In most cases, in order to receive a STATUS update, you must text STATUS to (877) 736-2633. REMC will only push a STATUS notification to members if a significant event occurs that will impact restoration efforts. You should receive a text notification from REMC when power has been restored.
During major storm events or other times when there is a high volume of outages, STATUS updates may not be available. We will instead communicate about outage restoration progress through more traditional channels, including newspaper, TV, radio, our website, and our Facebook and Twitter pages.
It is also important to remember that an Estimated Time of Restoration (ETR) will not always be available. We attempt to estimate the time of restoration to allow you to plan and safely await restoration, but ETR is only an estimate. We may have to update the estimate based on a number of factors, such as evaluation of damage from an onsite crew, changing weather conditions, additional problems that occur or any specialty crews, or equipment needed for repairs once the damage is assessed. We do our best to keep you aware of updated information.