What if I run out of funds in my FlexPay account?

  • If funds in your FlexPay account run out, after 24 hours, your electrical service will be automatically disconnected.
  • You will be notified by phone, text or e-mail (your choice) that service has been disconnected.
  • To restore power, you can purchase more power online or by phone any time of day, 7 days-a-week.
  • Once replenishing your account to at least $25, your power will be restored within a few minutes. You will not be charged a reconnection fee.