- Each day, your meter is read to determine how much electricity was used in the previous 24 hours.
- Your daily charge includes electricity used in the previous 24 hours and a daily proration of the monthly facility charge and other items listed on your traditional power bill.
- You can expect the calculated amount to be deducted from your FlexPay account each day around mid-morning.
FlexPay
- If funds in your FlexPay account run out, after 24 hours, your electrical service will be automatically disconnected.
- You will be notified by phone, text or e-mail (your choice) that service has been disconnected.
- To restore power, you can purchase more power online or by phone any time of day, 7 days-a-week.
- Once replenishing your account to at least $25, your power will be restored within a few minutes. You will not be charged a reconnection fee.
Purchasing electricity before you use it allows you to control your budget and pay as much as you want, when you want. With FlexPay, it’s completely up to you and your budget.
Any member billed on our general service residential rate can participate in FlexPay.